Ledger — Getting Started Hub

A simple, practical guide to set up your Ledger hardware wallet, install the Ledger Wallet app, secure your recovery, and start managing crypto safely.

Why use a Ledger hardware wallet?

A hardware wallet stores your private keys offline, protecting them from online attackers, phishing and malware. Ledger devices are designed to keep your cryptographic keys isolated inside a secure element while letting you sign transactions safely. Many users choose a Ledger device to take custody of their crypto in a way that keeps your keys offline and under your control. Trusted downloads and official software make the onboarding process straightforward and secure. :contentReference[oaicite:0]{index=0}

Quick note: Always buy Ledger devices from the official store or an authorized reseller to avoid tampered units.

Before you start — what you’ll need

Your brand-new Ledger device (Nano S, Nano X, Gen5, Stax, etc.) or a freshly reset Ledger you own.
A computer or mobile device compatible with the Ledger Wallet app (Windows, macOS, Linux, iOS, Android).
A USB cable or Bluetooth (depending on your Ledger model) — use the cable included with the device.
A quiet space and a pen for writing the recovery phrase on the recovery sheet that comes with the device.
Internet access to download the official Ledger Wallet app from Ledger’s downloads page. :contentReference[oaicite:1]{index=1}

Step-by-step setup

1. Unbox and verify

Unbox your Ledger. Inspect the packaging and the device for any signs of tampering. Ledger devices ship sealed — if anything looks altered, contact Ledger support or the reseller immediately. The device comes with a recovery sheet to record your recovery phrase — keep this sheet offline and private.

2. Download Ledger Wallet (official)

Go to the official Ledger downloads page and choose the version for your operating system. Download only from the official site to avoid malicious copies. Ledger Wallet is available for desktop and mobile, so install the correct app for your device. :contentReference[oaicite:2]{index=2}

Tip: If you're on mobile, use the App Store or Google Play links shown on the official Ledger site to ensure authenticity.

3. Initialize the device

Connect your Ledger to your computer or pair via Bluetooth (supported models). Follow the on-device prompts to create a new wallet. You will choose a PIN — select a PIN you can remember but that others won’t guess. The device will then show you a 24-word recovery phrase (sometimes 12 words depending on model and settings) — write these words down in order on the recovery sheet provided. Never store the phrase digitally (no photos, cloud notes, or screenshots).

4. Confirm your recovery phrase

After you write down the phrase, you will be prompted by the device to confirm a few random words. This verifies you recorded them correctly. These words are the only backup that allows you to recover your funds if your device is lost, stolen, or damaged.

Security reminder: Ledger (or any legitimate wallet provider) will never call or message asking for your recovery words or PIN. Never share them.

5. Install apps & add accounts

Open the Ledger Wallet app on your computer or phone, then use the Ledger Manager inside the app to install the crypto apps you need (Bitcoin, Ethereum, Solana, etc.). After installing an app, add the corresponding account in the Wallet app so you can receive and send funds.

6. Receive your first transaction

To receive crypto, open the account in the Ledger Wallet app, click Receive, and verify the address on your Ledger device screen matches the address shown in the app. Always confirm addresses on the device, not only in the app, to avoid address substitution by malware.

7. Keep software up to date

Regularly update your Ledger device firmware and Ledger Wallet app when official updates are released. Updates include security improvements and new features. Ledger’s downloads and support pages list official updates and instructions. :contentReference[oaicite:3]{index=3}

Security best practices

Security is the priority. Treat your recovery phrase like the keys to a safe deposit box: if someone else obtains it, they control your funds. Keep the recovery sheet in a secure physical location (locked safe, bank deposit box, etc.) and consider multiple geographically-separated backups if you manage large amounts. For additional resilience, Ledger offers recovery and backup guidance; review official recommendations on recovery solutions. :contentReference[oaicite:4]{index=4}

Never enter your recovery words on a website, app, or phone — only on the Ledger device when prompted during setup or recovery.
Beware of phishing emails and fake support sites. Use the official Ledger support portal for troubleshooting. :contentReference[oaicite:5]{index=5}
Use a unique PIN and consider passphrase options (advanced users) for an additional layer of account separation.

Common troubleshooting

Device not recognized: Try a different USB port or cable. Ensure your OS and Ledger Wallet app are up to date.
Firmware update failed: Follow the recovery instructions in Ledger’s official documentation and contact support if the device becomes unresponsive.
Lost device: Use your recovery phrase on a new Ledger or compatible recovery tool to regain access to funds. Never share the phrase with anyone.

If you need step-by-step help, Ledger’s Support section provides detailed guides and official downloads. :contentReference[oaicite:6]{index=6}

Who is this hub for?

This hub is for first-time hardware wallet users and anyone moving large-value holdings off exchanges into self-custody. Whether you’re a new crypto user or an experienced holder wanting an offline signer, the Ledger setup flow and the Ledger Wallet companion app provide a secure on-ramp to managing private keys yourself.

Additional resources

Ledger Academy: Beginner-friendly articles and explanations about wallets, keys, and secure practices. :contentReference[oaicite:7]{index=7}
Support & Downloads: Official firmware, app downloads, and troubleshooting guides. :contentReference[oaicite:8]{index=8}
Community & Learning: Blog posts, FAQs, and educational content to help you learn more about Web3 safely.

Top 5 FAQs

1. What is the recovery phrase and why is it important?: The recovery phrase (usually 24 words) is the master backup for your wallet. If your Ledger is lost or damaged, you can restore your accounts and funds on a new device using this phrase. Never share it, never store it electronically, and always write it down exactly in order.
2. Can I restore my Ledger on another brand of hardware wallet?: In most cases, yes — the recovery phrase follows BIP39/BIP44 standards for many chains. However, advanced features, passphrases, or proprietary derivation paths may affect compatibility. For maximum safety and predictability, follow official guidance when restoring across different devices.
3. What should I do if I receive a firmware update prompt?: Firmware updates are important for security and new features. Only install firmware updates through the official Ledger Wallet app and official Ledger download links. Do not follow update prompts from unknown links or emails.
4. Is it safe to buy crypto from exchanges and then move it to Ledger?: Yes — many users buy on exchanges and then transfer to their Ledger device for custody. When sending, double-check the receiving address in the Ledger Wallet app and confirm the same address displayed on the device screen before completing the transfer.
5. What if I forget my PIN?: If you forget your PIN, you can reset the device and restore your accounts using the recovery phrase. The PIN is only stored on the device — without the recovery phrase, funds cannot be recovered. That’s why storing the recovery phrase securely is essential.